Privacy Policy (Last Updated: March 30th, 2024)
Property Services SA is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.
We may collect the following types of information:
1. Personal Information: This may include your name, email address, phone number, and postal address, which you provide to us when contacting us or using our services.
2. Usage Information: We may collect information about your interactions with our website, such as the pages you visit, the links you click, and the duration of your visit.
3. Cookies: We may use cookies to enhance your browsing experience and collect information about your preferences and settings.
​
We collect and use your information for the following purposes:
1. To provide and improve our services to you.
2. To communicate with you, including responding to inquiries and providing updates.
3. To personalise your experience and offer tailored content and advertisements.
4. To analyse website usage and trends to improve our website and services.
We may disclose your information to third parties in the following circumstances:
1. Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services.
2. Legal Compliance: We may disclose your information when required by law or to protect our rights or the rights of others.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We employ reasonable security measures to safeguard your information, including:
1. Secure data transmission protocols.
2. Access controls and restrictions to limit unauthorised access.
3. Regular monitoring and testing of our systems for vulnerabilities.
4. Employee training on data security and privacy practices.
​
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at operations@propertyservicessa.com.au
Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
What services do you offer?​
We offer a comprehensive range of property maintenance and handyman services for both residential and commercial clients in Adelaide. This includes carpentry, plumbing, painting, furniture assembly, TV mounting, landscaping, rubbish removal, tile repairs, cleaning, fencing, pressure cleaning, renovations (kitchen and bathroom), window installation, flooring, lighting maintenance, garden maintenance, lawn care, end-of-lease cleaning and so much more.
​
Are you licensed and insured?
Yes, we are fully licensed, insured, and certified in work safety.
​
Do you have a police clearance/working with children check?
Yes, we hold the necessary clearances to ensure a safe and secure work environment, particularly when working in homes and around schools/childcare centres.
​
Do you guarantee your work?
Absolutely! We stand behind the quality of our workmanship and offer a 100% workmanship guarantee on all our work.
​
Are you licensed and insured?
Yes, we are fully licensed, insured, and certified in work safety.
​
What types of clients do you serve?
We cater to a diverse clientele, including homeowners, property investors, real estate agencies, schools, childcare centres, small businesses, corporate entities, factories, warehouses, and body corporates.
​
Where do you offer your services?
We are based in Adelaide, South Australia, and primarily serve the Adelaide metropolitan area. However, we are also open to inquiries from clients in regional areas and have experience working with clients across Australia.
​
How do I request a free quote?
Getting a quote is easy. Simply contact us by phone, or email, or fill out the contact form on our website. We will promptly assess your requirements and provide you with a detailed quote tailored to your specific needs.
​
Do you offer emergency services?
Yes, we understand that emergencies can occur at any time. We offer prompt and reliable emergency services to address urgent maintenance issues. Contact us for immediate assistance.
​
What payment methods do you accept?
We accept various payment methods for your convenience, including cash, credit/debit cards, and bank transfers. Our billing process is transparent, with no hidden fees.
​
How far in advance do I need to book your services?
While we strive to accommodate all requests, booking our services in advance is recommended to secure your preferred date and time. However, we understand the need for flexibility and can often accommodate last-minute requests, subject to availability.
​
Can you provide references or testimonials from previous clients?
Certainly! We have a strong track record of satisfied clients who can attest to the quality and reliability of our services. Please get in touch with us, and we'll be happy to provide references or share testimonials with you.
​
What is your hourly rate?
In some cases, we may offer hourly rates for specific services. However, for most projects, we provide a fixed quote based on the job's scope. This ensures transparency and avoids any surprises.
​
Do you handle larger projects like renovations?
Yes, we have the experience and expertise to handle larger projects like renovations, kitchen and bathroom remodels, and landscaping projects.
​
How quickly can you start a job?
The start time for a job depends on our current workload and the project's complexity. We will provide an estimated timeline during the quoting process.